Lead Capture & Management: Forms collect lead information, tagged with source (FB, IG, Google), and assigned to users for follow-up.

Lead Engagement: Automated workflows send SMS, emails, and reminders to engage leads, nurturing unresponsive ones.

Appointment Handling: Automated processes for booking, confirming, and rescheduling appointments, with reminders for both staff and leads.

Follow-up for No-Shows: Re-engagement strategies for leads who miss appointments, aiming to rebook.

Nurturing Stale Leads: Leads marked as "stale" are moved to the Nurture pipeline for periodic follow-up and re-engagement.

Purchases Tracking: Leads who convert into customers are tagged, and the opportunity is updated with purchase details.

Unsubscribed Management: Opt-out requests are processed, disabling all communication channels for unsubscribed leads.

Assets & Customization: Funnel customization, lead forms, and tracking links tailored to agency branding and service offers.